Bringing powerful connections to your supply chain pays—and it’s not as complicated as you might think. Reach out to an Elemica consultant and see how you can start transforming your supply chain today.
Major pan-European distributor
of plastic and rubber
Experienced high dissatisfaction
with existing automation processes
EDI order confirmations as
configured were unreliable
and cumbersome
Daily reporting with Excel
spreadsheets inflexible
and labor-intensive
Solution
Automated the ordering
process step-by-step
Provided new processes to
help streamline ordering
fulfillment
Automated manual entries,
updated codes and automated
inventory
Provided additional CSR training
Benefits
Reduced manual intervention of
orders and reduced credit notes
(around $200 USD per credit note)
Reduced order confirmation
cycle time to the end customer
Built solid base to leverage
connection format globally
Positioned for major reductions
in manual touches/month-end
repricing
Want to get sales automation right the first time? Ready to generate order-to-cash efficiencies you can truly quantify? Learn more about how Elemica can help.
