Create stronger customer connections while saving sales and customer service teams an unprecedented amount of time. Automating order entry, invoicing and other key order-to-cash processes enables your team to spend time on more strategic tasks, reduce errors and deploy capital and resources wisely.

Accurate, easily accessible documentation speeds things up, reduces stress and improves auditing responses. Connecting with customers through the Elemica platform enables your team to receive, upload, manage and automatically reconcile order-related documentation of all kinds—all in one place.

Buyers don’t want to be sold, they want to be supported. Order-to-cash automation ups your customer experience game by enabling automated email status alerts (shipping notifications, invoice receipts, claim status, etc.), detailed order tracking data and other tools that reduce buyer anxiety and strengthen customer loyalty.

Getting an order wrong can cost more than just rework or extra hard costs; it can cost you the whole account, not to mention damage your reputation. Elemica customer connection solutions enable automated order entry so your team gets products, quantities and other order details right the first time, every time.

Elemica automates the cross-checking of order-specific data upon submission, comparing order information against a number of data sets including QA/QC certifications, shipping documentation and invoicing to ensure there are no mistakes or oversights—flagging potential issues and allowing your team to manage by exception.

Big customers. Small customers. Any transaction or document type, format or function. Elemica’s customer connection team empowers your existing processes with a proprietary platform and sophisticated data extraction technologies that digitize more of your customer base for unprecedented automation levels.